Fabien Y Marcque Jewellery (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or subscribe to our mailing list. For any questions about this policy or to exercise your data rights, please contact us at fabien@fymjewellery.uk.

We collect personal information only when necessary to provide you with our services. This may occur when you place an order on our website, subscribe to our mailing list, contact us by email or online form, or attend one of our exhibitions, shows, or workshops. The information we collect may include your name, email address, postal and delivery address, payment details (which are processed securely through trusted gateways), and information relating to your purchases or participation in events.

Your personal information is used solely to ensure that we can deliver the best possible experience and service. We use it to process and fulfil your orders and payments, communicate with you regarding your purchases or enquiries, send you updates about exhibitions, workshops, and new products if you have subscribed to our mailing list, and to improve our website and customer experience. We will never sell or share your personal data with any third parties. The only exceptions are trusted service providers who help us operate our business, such as payment processors, shipping companies, and email campaign services. These partners receive only the information necessary to perform their tasks and are required to handle it securely and in compliance with data protection regulations.

When you sign up to our mailing list, whether online, at a show, during a studio visit, or at one of our workshops, you consent to us collecting and processing information such as your name, email address, details of your purchases, and the events or workshops you have attended. We use this information to keep you informed about our upcoming exhibitions, new jewellery collections, workshops, and demonstrations, and to provide a more personal service. Our email campaigns are managed through a secure external platform, allowing you to easily update your details or unsubscribe at any time using the link included at the bottom of each email.